What is the usual turnaround time for work? Can we expect a same-day response?
In accordance with our service levels, we aim to respond to all work requests as soon as we can, and we’ll always confirm receipt of your request and provide you with an estimated turnaround time for our advice on the same working day (if received within our normal business hours).
Where we can provide ‘same day’ advice we will – but obviously, larger or more complicated pieces of work will take time to complete. The advantage of using our subscription is that there is no messing around with fee quotes and instruction letters – provided we don’t have any conflicts, we can get started on providing solutions to your legal problems straight away.